Every position in our department matters, but dispatchers truly form the backbone of public safety operations. They are the calm and competent voices guiding citizens through their worst moments, gathering precise information, coordinating the right responders, and managing radio communications in real time. They remain constantly aware of unit locations and responder status, delivering clear updates that can prevent tragedies. They provide vital pre‑arrival instructions, assist with investigative evidence collection, and ensure that every call is logged accurately as a legal record. Their discipline, emotional resilience, multitasking ability, and unwavering attention to detail keep both citizens and responders safe. Dispatch isn’t just important it’s lifesaving, and it demands nothing less than excellence every second. I am committed to ensuring dispatchers are supported, trained, and valued as essential public safety professionals under my leadership.